I’m in Las Vegas for Affiliate Summit and am looking forward to the a few days of networking and learning.
And while I have nothing to say about the conference yet because it hasn’t started yet, I do have an experience to share with you.
As you know, I enjoy blogging about my customer service experiences… especially the bad experiences.
Why do I do this?
I place a very high value on customer service and am generally irked when policies or overzealous employees get in the way of the company’s true reason for being… the customer.
February 24, 2008
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